The Site provides a range of content hosting and communication services, seeks to help actors track their relationships in the entertainment industry and to allow actors to share their relationships with agents and managers. The site also seeks to help agents and managers track their clients’ relationships in the industry and offers tools to help actors, agents, and managers convert relationships into auditions and jobs. The site also seeks to connect actors with talent agents, managers, casting directors, and other professionals rendering professional services in motion picture, theatrical, radio, television and other entertainment enterprises (collectively, “Industry Professional Entities”; and along with Talent, “Industry Professionals”)
Special notice to Talent
There are practical considerations relating to the need for Industry Professional Entities to review certain personal information, and to contact Talent for casting purposes. By registering and creating a profile on the Site you understand that you are affirmatively choosing to post personal information about yourself, including contact information such as your phone number and e-mail address, as well as physically identifying information such as your height, weight, hair, and eye color. You also have the option to post photographs, videos and other materials that may allow third parties to personally identify and locate you. This information may be viewable outside of the Site via web search engines, which are outside of our control. By registering as a Member of the Sites and submitting any such information, you acknowledge and agree that such personal information may be revealed to other Site members and the public, and that you are aware of the risks inherent in so doing.
Special note about minors
Users under the age of 18 may monitor and modify their profile and personal information posted on the Site under the supervision of the Registering Adult.
Third party links
Types of information we collect
We may collect different types of information on our Site, including personal information, financial information, demographic information, and log data as each is defined below. Sometimes we collect combinations of all these types of information. In each case, it is indicated on the Site whether any personal or demographic data must be provided for you to access and use the requested service.
“Personal information” is personal data that may be used to identify you, or any other person to whom the information may relate, personally. This may include name, title, occupation, postal or physical address, telephone number, e-mail address, government identifiers, and other information required to carry out a transaction, provide a service or deliver a product you have requested. Depending on where you are based, personal information may also include your Internet Protocol (IP) address and other information related to your computer. This may also include information about third parties, such as references or contacts (for example, a director or photographer with whom you have worked previously) that you provide to us if you have their express written consent to do so.
The collection and use of your personal information may be necessary for us to provide you with positive and customized experience on the Sites, to provide you with a product or service, to communicate with you, or maintain our relationship with you. We do not collect your personal information unless you or someone who is expressly authorized by you (such as your agent or manager, or if you are under 18, the Registering Adult) chooses to provide it to us. We will tell you why we wish to collect the personal information when prompted on the Site.
You are not required to give us any personal information in order to read the content portions of our Site. However, please note that if you choose not to provide us with personal information, you may not be able to use certain functions and features of our Site.
We ask that you do not enter personal information into your profile, except in the fields provided for that information.
We will not collect sensitive information about you (such as information about your health or medical history; ethnic origin; political or religious beliefs; trade union, guild or other professional association memberships; sexual orientation; or criminal record) except where you have voluntarily provided it to us in the optional fields designated for that information or where its collection is required by law.
“Financial information” is information that you provide to us, including your debit or credit card number and related billing information. We require such financial information in order to process payment for the purchase of a product or service on the Site that you have requested. We also may require Talent to submit financial information in order to use and access the Site.
By submitting your financial information, you consent to our providing it to those Authorized Third Parties (as later defined) as necessary to support and process your transactions as well as your credit card issuer/banking institution for their purposes. Financial information is not copied or stored in our systems and is protected as it is processed (see “Security of Your Information”).
We ask that you do not enter financial information into your profile, except in the fields provided for that information.
“Demographic information” is information that you may submit or we may collect that is neither personal nor financial. This is information that is not unique to you in the sense that it refers to selected population characteristics, and may include but is not limited to your zip code, postal code, hometown, gender, user name, race or ethnicity, membership in professional guilds such as the Screen Actors Guild, your age, height and weight.
Online correspondence and communications
How we use your information
We will only use your personal information in the way and for the purposes we told you about when we collected it. We will not change the way in which your personal information is used unless we have your consent to do so.
We use your information, subject to applicable laws, in the following ways:
– to allow you to register and create a membership account and profile;
– to deliver, provide or process payment for a product or service you have requested;
– to enable you to provide us with feedback, to contact us and for us to contact you;
– to administer promotions that we conduct and you enter, such as a contest or sweepstakes;
– to allow your participation in activities, such as online discussion groups, communities, and surveys (where available on the Site);
– to send you communications of interest that you have requested, such as emails or text messages about Relationship Tracker Pro, our products and services, targeted marketing, and promotional offers;
– to customize, measure and improve our products, services, content, and advertising, including generating internal reports about the use of our Sites;
– to personalize your overall experience with Relationship Tracker Pro; and
For Agents: If our research indicates that there are actors on your roster who do not yet have a RelationshipTrackerPro.com membership, we reserve the right to notify them that you and/or your company have a Relationship Tracker Pro membership and to provide them with information about how to create a Relationship Tracker Pro membership and connect with your account. If you would prefer that your non-member clients are not contacted with this information, email your request to firstname.lastname@example.org.
For Agents: Your name and/or company name may be included in promotions and/or educational material about RelationshipTrackerPro.com, on or off our website. Your name and/or company name may be included in phone and/or email correspondences with other entertainment industry professionals, by Relationship Tracker Pro staff, for sales, marketing, and educational purposes. If you prefer that your name or company name not be included in promotions or educational material, or that your name and/or company name not be referenced in sales, marketing, or educational correspondences by Relationship Tracker Pro staff, please email your request to email@example.com.
For Actors: – If you book roles in films or television shows, get auditions, callbacks, network tests, agency meetings, or sign with new representation, RelationshipTrackerPro.com reserves the right to post details about these professional accomplishments, along with your name and headshot, on our Actor Success Stories page. If you would prefer your success stories not be posted, or that success stories already posted be removed, email your request to firstname.lastname@example.org.
Some aspects of the Site, such as our searchable talent database, may enable third parties to see your personal information and to contact you. Profile information may be visible to other Industry Professionals or other third parties who are using the Site.
Relationship Tracker Pro is not responsible for third party use of information that you post or otherwise make available through the searchable talent database or in public areas of the Sites.
Cookies and other technologies we use
Relationship Tracker Pro Sites may also contain web beacons (also called single-pixel gifs) that may be used to help deliver cookies on our Site and allow us to track the number of visitors who have visited those pages.
You can modify your browser settings to decline cookies or notify you when a cookie is set. However, if you choose to decline cookies, you may not be able to use certain interactive features of our Site. Note that you can always go back and delete cookies from your browser; however, that means that any settings or preferences controlled by those cookies will also be deleted and you may need to recreate them.
We may also include web beacons or cookies in promotional email messages so we can track whether messages have been opened and acted upon. Finally, we may use web beacons or cookies, or use third party analytic tools, to help us compile aggregate, anonymous statistical information (that is not associated with you as an individual) about the effectiveness of our Site’s operations or promotional campaigns.
Sharing of information with third parties
Relationship Tracker Pro does not sell, rent or otherwise share your personal information to any third party for their direct marketing purposes unless we have obtained your prior express consent to do so. You may withdraw your consent to this sharing at any time without charge as explained below in “How to Opt-Out.”
By submitting your personal information to us, you agree that it, as combined with demographic information or Log Data, may be transferred or disclosed to certain third parties in your country and abroad under the following limited circumstances:
Authorized service providers
Aggregated, anonymized data
We may also share aggregated anonymous information about your use of the Sites with Relationship Tracker Pro’s clients, strategic partners, other Site visitors, and other third parties so that they can understand the kinds of visitors the Sites have and how those visitors use the Sites.
To comply with law
In addition, if Relationship Tracker Pro should file for bankruptcy or merge with another company, or if Relationship Tracker Pro should decide to buy, sell or reorganize some part or all of its business, we may be required to disclose your personal information to prospective or actual purchasers in accordance with applicable data protection laws.
A reminder about talent profiles
When you create or post a talent profile to the Site, that talent profile is stored in our searchable talent database in the United States. Once posted, your talent profile will be searchable, and all third parties with access to our searchable talent database (or copies thereof) will have access to your talent profile.
Industry Professionals or other third parties with access to our searchable talent database may be located in countries whose data protection legislation may not be equivalent to the laws in your country. For example, your talent profile may be viewed and accessed by Industry Professionals outside the European Economic Area who have access to our searchable database. By making your talent profile searchable, you are expressly consenting to such transfers of your data.
We attempt to limit access to our searchable talent database to legitimate users such as Industry Professional Entities and law enforcement and national security agencies, but cannot guarantee that other third parties will not gain access to this database. We cannot control the use made of talent profiles by third parties who access such talent profiles while they are in our searchable database. You may make your profile inaccessible to such third parties from our talent database by cancelling your account at any time by following the instructions in “Cancelling your Account.”
How to opt-out
To stop receiving marketing communications or promotional offers from Relationship Tracker Pro (including our newsletter) and our third party marketing partners, you may email email@example.com.
Your opt-out request will be processed within 10 business days.
How to access and update your information
Updating you profile information: To update your profile information, you will need to log in to your account. Once you are logged in, click on “Manage Profile” to update your profile information.
Adding or transferring your profile from a talent agency or talent management company:
If you are a Talent, and wish to add your profile to, or transfer your profile from a talent agency or talent management company [to another account], click “Representation” and make the desired adjustments. Cancelling your account: You may cancel your account at any time by emailing us at firstname.lastname@example.org
Security of your information
We make commercially reasonable efforts to restrict access to personal information to Relationship Tracker Pro employees, contractors and agents including Authorized Third Parties, who need to know that information in order to operate, develop or improve our services. These individuals and Authorized Third Parties are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution or other legal action, if they fail to meet these obligations.
Relationship Tracker Pro uses an authorized third party to process its credit card payment transactions. When you place an order for a paid service at Relationship Tracker Pro, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol, which makes it difficult for your credit card information to be intercepted or stolen while being transmitted. Unfortunately, no security system can be 100% secure; accordingly, we cannot guarantee the security of any information provided to us in connection with the information that we collect through our Sites. Despite our efforts, there remains the possibility that information may be accessed, altered, disclosed, or destroyed due to an unauthorized security breach. In the event of a security breach, if our investigations indicate that there could be significant harm to you as a result of such unauthorized access or disclosure we will promptly notify you and the proper authorities in accordance with applicable law(s).
Further, one of our primary services is providing you with a platform to display your talent profile widely to maximize your career opportunities. This environment presents a risk that unauthorized third parties will view your information.
We may deactivate your talent profile for security purposes, making it unsearchable in our database, if you have not logged onto the Sites in more than 60 days. If this occurs, please contact customer service by emailing us at email@example.com .Transfer of personal information, international and other notices
The Site is operated and maintained by Relationship Tracker Pro llc., whose address is below. If you are visiting the Site from outside of the United States, please be advised that your information will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
California Resident Rights (United States Only)
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.
California Customers may request further information about our compliance with this law by emailing firstname.lastname@example.org. Please note that we are only required by law to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.
Contact us with comments or questions
Attn: Consumer Services
P.O. Box 341031
Los Angeles, CA 90034